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For Dispensary Owners and Managers

Budtender Training Built Around Your Store

Level UP trains dispensary teams in cannabis knowledge, customer service and sales. On-site, live virtual, or self-paced eLearning.

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Good Budtenders Drive Your In-Store Business

They make your first impression. Their product knowledge decides whether a customer trusts the recommendation. Their sales skills set your basket size and whether that customer comes back. Most were never taught any of it.

92%

of budtenders felt confident explaining cannabis and its effects to customers after Level UP

89%

felt confident recommending products to customers

98%

said the customer service training was relevant to their work

Source: Level UP post-training assessments.

Three Ways to Train

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On-Site

We come to your store for one or two days. Cannabis education, then customer service and sales taught with the products and brands you carry, with role-play practice and our terpene workshop.

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Live Virtual

Live online workshops scheduled around your team’s shifts, covering the same material.

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eLearning

Self-paced courses your staff can take any time, on any device. A good fit for onboarding new hires.

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We've Trained Hundreds of Budtenders Across Canada

Now booking dispensary teams across the United States.

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What Teams Say

Phenomenal training session. One of the best I've been involved with. Tabitha has an amazing way of explaining the process of cannabis. Awesome for someone with ADHD. Thank you for your enthusiasm and dry humour.
Jaskaran B., Toka
Amazing instruction. I have been a daily cannabis consumer for many years and have learned information today that I never even heard about. So much of this will not only be transferred to our customers but also will be put into my own use of cannabis from now on. Fantastic experience and great teaching!
Vanessa L., Farmhouse
The interactive parts of the training where we integrated what we learned with our own knowledge made me feel more confident about recommending products to customers.
Anonymous, Mihi
Exceptionally well taught. Lots of fun and very interesting.
Anonymous, The Cannabis Guys

Ready to Level UP Your Team?

Tell us about your store and we'll build the right program for it.

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