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Join Us and Level UP your budtender skills
Step up your budtender skills with our expertly delivered, education and hands-on training
Level UP is an e-Learning program written especially for Canadian budtenders who want to learn more: more about cannabis and how it works with our bodies, how it’s grown, how cannabis products are made, and more about all the different ways of consuming cannabis.
The Level UP program is divided into three courses: (1) Cannabis 201; (2) LPs, Cannabis Products, & Cannabis Consumption; and (3) Customer Service and the Customer-Focused Sales Methodology. Any course can be purchased and consumed as a stand-alone course, but when you purchase all three courses together, you’ll get a full-spectrum solution to empowering budtenders to answer questions and make recommendations in a way that’s compliant with Canadian regulations.
- Cannabis 201
- Licensed Producers, Cannabis Products, and Cannabis Consumption
- Customer Service and the Customer-Focused Sales Methodology
$325 CAD or 2 Payments of $162.50
The first course in the Level UP program goes beyond the basics to cover the cannabis plant, the human body, and how they work together. You’ll also learn about the four main factors in a cannabis experience and exactly why cannabis is so unique to each consumer. This course will give you the knowledge and the language to speak confidently to your customers about cannabis and their cannabis experience
- A Brief History of Cannabis in Canada
- Plant Strains and Genetics
- The Endocannaboid System
- Cannaboids
- Terpenes
- The Entourage Effect
$125 CAD or 2 Payments of $62.50 CAD
In the second section in the Level UP program, you’ll learn about Licensed Producers of cannabis, how cannabis is grown, how products are made, and different ways to consume. Then, we’ll take a look at how to read and understand labels and talk about how to explain them to customers.
While this course builds on information learned in the Cannabis 201 course, it can also be consumed as a stand-alone course. It was specifically written for Canadian budtenders, but much of the information is relevant to budtenders anywhere in the world.
- Licensed Producers in Canada
- The Basics of Cannabis Cultivation
- Dried Cannabis Consumption
- The Basics of Cannabis Extraction
- Extracted Cannabis Product Consumption
- How to Read Labels
$125 CAD or 2 Payments of $62.50 CAD
In the third section of the Level UP program, you’ll learn how to best serve your customers. We cover the different kinds of customers, their reasons for shopping, and the best way to serve each of them. We dive deep into a 4-pronged approach for taking all the cannabis and product knowledge you learned in the first two courses and applying it to your real-life experiences in stores. Not only will you learn exactly how to speak to customers to make them feel welcome, but you’ll also learn how to ask the right questions to make the best recommendations for each customer.
- Introduction to Customer-Focused Selling
- Step 1: Greet the Customer
- Step 2: Ask Questions and Listen
- Step 3: Make Recommendations
- Step 4: Close the Sale
- Customer FAQs and Resources
$125 CAD or 2 Payments of $62.50 CAD