For Budtenders and Brand Representatives
Level UP Your Sales Game!
Our comprehensive sales training program equips cannabis sales professionals with the skills, knowledge, and tools they need to excel in their roles and drive success in a rapidly evolving market.
The Cannabis Industry Sales Gap
In the booming cannabis industry, passion is abundant, but expertise is often lacking. Budtenders and brand representatives, despite their fervor for the plant, face significant hurdles when it comes to effectively communicating with customers and clients.
Limited Sales Skills
Many sales teams in the space have an undeniable passion for the product but lack the essential sales skills they need to really engage and convert customers. Without a structured approach, it's hard to know how to navigate customer interactions and maximize every sales opportunity.
Compliance & Communication Challenges
Budtenders and brand reps have to toe the line between giving their customers valuable information and adhering to industry regulations. They need guidance on discussing product benefits, therapeutic applications, and specific conditions without breaching legal boundaries or offering medical advice.
Missing Product Knowledge
In a rapidly evolving industry, staying updated on the latest products, strains, and consumption methods is crucial. But many front-line workers struggle to keep pace with the constant influx of new information, leaving them ill-equipped to address customer questions and make informed recommendations.
Level UP Bridges the Gap
Our comprehensive training program equips sales teams with the skills, knowledge, and tools they need to excel in their roles. From refining sales techniques to staying compliant with regulations and abreast of industry trends, Level UP empowers sales professionals to thrive in this dynamic environment.
Structured Sales Training
Our program takes a structured approach to sales training, providing step-by-step guidance on how to effectively engage and convert customers. Through interactive modules and practical exercises, budtenders and brand reps learn proven techniques to maximize sales opportunities and enhance customer interactions.
Compliance & Communication Guidance
Level UP addresses the compliance and communication challenges faced by budtenders and brand reps head-on. Our training curriculum includes comprehensive guidance on navigating legal boundaries while discussing product benefits, uses, and medical conditions. By providing clear communication strategies and compliance best practices, we help sales professionals mitigate risks and build trust with customers.
Continuous Product Education
Staying updated on the latest products, strains, and consumption methods is essential in the cannabis industry. Level UP ensures that sales teams have access to the most up-to-date information through ongoing education and training. Our platform delivers comprehensive resources and insights, enabling budtenders and brand reps to confidently address customer questions and make informed recommendations.
Our Programs
eLearning
Designed for teams who need flexibility in timing, Level UP offers eLearning that can be accessed at any time from any place with an internet connection. The Level Up eLearning program is divided into three courses: Cannabis 201, Licensed Producers, Cannabis Products & Cannabis Consumption, and Customer Service and Consultative Sales. Each course can be purchased and consumed as a stand-alone course, but you’ll get a discount when you purchase all three courses together.
Live & In-Person
The live and in-person version of the Level UP program is a two-day, hands-on program that’s tailored to your store. In addition to the complete eLearning curriculum, your team will cover the products and brands you carry, learn about customer service and sales methodology, and get lots of role-playing practice. Budtenders even get to experience our world-famous terpene workshop. It’s an educational explosion of scents!
Live & Virtual
If you’ve got a working team without a lot of time, our Virtually Live option could be right for you. We work with your timeline and schedule to virtually deliver live training sessions that budtenders and brand reps can put into use right away. Connect with one of our highly skilled trainers today to learn how we can build an effective program just for your team.
